Contact Us
Got a question about one of the offshore poker sites we cover, spotted something that needs updating, or just want to flag feedback on a review? Here's how to reach the Best Poker Sites team.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include the name of the poker site you're asking about and, if relevant, the state you're playing from — several US states regulate real money poker differently, and that context helps us give you a more useful answer.
What We Can Help With
- Questions about how we rank and review offshore poker sites, including sites like Coinpoker, Bovada, Stake, Ignition and others listed on this site
- Corrections or updates — bonus terms, deposit methods and rake structures change, and we'd rather fix a stale detail than leave it live
- Feedback on your own experience with a site's cashier, customer support or mobile app
- General queries about how offshore poker sites operate compared with state-regulated options
What We Can't Do
We're an independent review and comparison site, not a poker operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or make decisions about your account on any site we review. For those issues, you'll need to contact the poker site's own customer support team directly — most offer live chat or email support through their cashier or help section.
We also aren't able to give personal financial or gambling advice. If you're concerned about your own or someone else's gambling, our Responsible Gambling page has guidance and support resources, including the national helpline at 1-800-GAMBLER.
A Note on How We're Funded
Best Poker Sites may earn a commission when readers sign up to a poker site through links on this site. This doesn't influence how we rank or review any operator — our ratings are based on factors like traffic, game variety, payment options and licensing, not on commercial arrangements. You can read more about who we are on our About Us page.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site. If you're weighing up an offshore option against a UK-facing alternative, our Non GamStop Casinos page covers that ground, and our Terms and Conditions page explains the rules for using this site. Checking there first often gets you an answer faster than waiting on a reply.
Playing Responsibly
Real money poker carries genuine financial risk, and no site or strategy removes that. Our content is aimed at readers 21 and older (18+ in the small number of states where that's the legal minimum), and nothing here should be read as a promise of winnings or a way to solve money problems. If gambling stops being fun or starts to feel like something you can't control, 1-800-GAMBLER is available for confidential support, and our Responsible Gambling page has further resources including state self-exclusion programs.